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      Pfizer

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      Pfizer reviews

      Beware! Call Center Marketed as Inside Sales - Health & Science Representative Pfizer Employee Review

      1.0
      Sep 7, 2023
      Health & science representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pfizer benefits are great- 15 vacation days, unlimited sick time, holidays/floating holidays off, good health benefits

      Cons

      Absolutely terrible role that they market as inside sales but it is truly a call center. Management is horrendous. Employees are treated like school aged children. Told where to sit, must sit in seat until exactly time to leave (as salaried employees), forced to write metrics on a white board, questions are never answered, managers do not know how to do their job and just refer all questions to other people on the team. They hire OVERQUALIFIED people to do a call center job that most companies outsource to 3rd world countries. It is a trap and extremely hard to move even internally because they try to retain everyone in this call center box. If you apply for a job at Pfizer, ensure that is NOT involved with Pfizer CONNECT.

      Explore other reviews about Pfizer

      5.0
      Jul 10, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work in

      Cons

      None of what I might think of

      2.0
      Jun 3, 2026
      Senior cra
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good amount of remote monitoring, which depending on how you view can be a positive.

      Cons

      Changing systems and inconsistent standards are applied to people. There are many differing models that often muddy how you are supposed to do your job, especially when other staff members don't quite understand. How do you interface with the changing models? There tends to be a lot of blame and foisting of responsibilities. Sometimes you can become overburdened with a lot of work, where people do not respect your time and think that their tasks should take priority. It is possible to be contacted late at night with work to do and then be criticized the next day for not being able to keep up.

      1
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