Support - Customer Support Pharos Systems Employee Review

Competitive benefits package. Good work life balance compared to many companies in the industry. Flexibility where needed, depending on the role. Opportunities for cross functional collaboration. Supportive colleagues who are willing to collaborate. Leadership that is generally approachable and open to questions. A culture that values professionalism and accountability. Feeling that your work contributes to meaningful outcomes.

Role clarity may shift during reorganizations or strategic pivots. Some roles may require managing many priorities at once. Some decisions or changes may not be communicated as clearly or as early as employees would like.

It was a wild ride to say the least. The current CEO should not be in the position he is in, he should stick to marketing, although I am not sure he was even good at that. Scatterbrained is not a strong enough word for accurate description. The people you work with day in and day out are great, for the most part, and most of them truly do want to see the company thrive. Management on the other hand doesn’t seem to care much about talent as much as they do about numbers that other companies are meeting, but in today’s age, hitting the right person at the right to to speak about something that isn’t a priority or a thought until it’s broken is difficult.

The sales people get away with doing nothing. The cycle is long, I understand, but the basic concept of follow up and consistency is definitely not instilled in any of their practices.