A billion employees coming in and out of the company! Terribly Bad Experience Talent Management Platform! - Client Service Representative Phenom Employee Review

1.0
Nov 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits provided within 30 days of employment. Catered Meals.

Cons

There is no work life balance! Leadership is very nepotistic. Favoritism is so rampant that sometimes while listening to a "high level" executive slobbering over someone, you just sit there and think to yourself "why bother", or "why should I even try". Leadership is backstabbing and so are some of your team members. The culture somehow espouses people throwing each other under the bus, and blindsiding one another. Sadly, while they do offer awards for individuals who represent the company's "core values", I genuinely believe that there are a quite a few people there who do not have any core values at all! Also, the company has been around for a number years, and yet they have very few on-boarding processes, or training in place for staff. I completely agree with posts that state that it is a "work harder, not smarter" environment. Coming in to work everyday was like re-inventing the wheel at every stage of a task! The sad part of all of this is that management is well aware of how unstructured, unorganized and chaotic things are, so instead of providing guidance based on their knowledge and experience, they dump this task on new employees as a rite of passage. The funny part is that with some managers when they did come up with a process they were so labor intensive and inefficient, that you could not help but wonder how that person even was trusted to lead people. These same managers are the ones who would not step up to assist, coach, or provide training- real support, the kind that you would expect from a leader who was entrusted with "hiring..firing". In fact, PP allows their managers to demoralize staff to the extent of near breakdowns. Those so called high level managers do that to cover their own tracks. They make everyone else look bad so that no one sees how bad they are at what they were tasked to do, and that is to provide true leadership, the kind that comes with guidance, caring and subject matter expertise. Sadly, there are some good individuals, unfortunately, they need to get a back bone and change the culture to one that is truly about "people." Lastly, for a company that markets to HR, I really wish that you would follow some of HRs protocols on how to treat one another at work!

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Phenom Response
6y
Thank you for taking the time to give your feedback as an employee of Phenom People. We take your feedback very seriously and are sorry to hear about the pains you endured during your time here as an employee. We are always looking to grow and change processes where needed, so we will be forwarding your thoughts to the appropriate management. Thank you again and we wish you the best of luck in your future!

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