If you like being abused by your director work here! - Client Services Phenom Employee Review

3.0
Jun 11, 2020
Recommend
CEO approval
Business Outlook

Pros

-Coworkers -Health Benefits -Company Events (where adults act like college children)

Cons

This company is the Fyre Festive scam in tech start-up form. They paint a really beautiful picture, unlimited PTO, flexible schedules, casual office, open floor, company wide events, fantastic benefits and it truly is wonderful for the first month. After that first month the blinders come off and you realized you work in utter chaos. You will not have any formal training but will be expect to talk to customers who are well educated individuals who work at top companies. Any guidance that you seek from your manager will be used against you or just simply ignored. Management is too busy with projects that they don't have time to properly train their subordinates or manage. Leaders of this company are okay with their employees SCREAMING at each other in meetings and blaming one another instead of working together. Everyone is over worked especially the development team who is constantly being thrown under the bus and yelled at in meetings. It honestly is shameful that a company in HR allows employees to be treated with such disrespect, even more so during COVID. The unlimited PTO is a nice joke you will always be working! You will be expect to work on your PTO and if you don't good luck catching up on ALL the emails and customer updates you missed while you were out. The benefits are really awesome, but take my word for it...they aren't worth the stress that will come with this company! And hey if you don't believe me please try it for yourself...but just remember...I told you so.

Explore other reviews about Phenom

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Have lot of scope to get involved and know the product and have the free will to try and fail

Cons

none none none none none

11
3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Phenom offers exceptional flexibility with unlimited PTO and minimal micromanagement. The benefits are top-tier, and the free food in the office is a great perk. Overall, it’s a very employee-friendly environment that values autonomy.

Cons

There is a significant lack of direction within the CV team, with constantly shifting priorities and inconsistent delivery cycles. Methods and tools change frequently, and data collection is manual and inconsistent, frustrating both clients and employees. Furthermore, there is a lack of knowledge sharing between teams, which exacerbates inefficiencies. Leadership also lacks a clear vision for the department’s future, and there is no intuitive framework to streamline processes or deliver value more efficiently, creating ongoing friction for the team.

14
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