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      Phenom

      Engaged Employer

      Phenom reviews

      Extremely unorganized, at times unethical, no immediate successes - Account Manager Phenom Employee Review

      2.0
      Jun 15, 2022
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lovely group of colleagues. Outside of upper management, you will not find a more capable and impressive set of employees. First line management is also competent.

      Cons

      Disgraceful upper management that has zero experience, and it shows. Not only incapable of running a successful team, but extremely insulting and disparaging. Astounding rate of unhappy customers creates a lot of churn, and not a lot of sales. Role becomes a firefighter. Not strategic. Zero proactive support - only reactive.

      Explore other reviews about Phenom

      5.0
      May 16, 2026
      Associate product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have lot of scope to get involved and know the product and have the free will to try and fail

      Cons

      none none none none none

      11
      3.0
      Jun 3, 2026
      Customer value manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Phenom offers exceptional flexibility with unlimited PTO and minimal micromanagement. The benefits are top-tier, and the free food in the office is a great perk. Overall, it’s a very employee-friendly environment that values autonomy.

      Cons

      There is a significant lack of direction within the CV team, with constantly shifting priorities and inconsistent delivery cycles. Methods and tools change frequently, and data collection is manual and inconsistent, frustrating both clients and employees. Furthermore, there is a lack of knowledge sharing between teams, which exacerbates inefficiencies. Leadership also lacks a clear vision for the department’s future, and there is no intuitive framework to streamline processes or deliver value more efficiently, creating ongoing friction for the team.

      14
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