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      Phenom

      Engaged Employer

      Phenom reviews

      Executive team only cares about results and zero incentive to work hard - Manager Customer Care Phenom Employee Review

      2.0
      Nov 25, 2023
      Manager customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Most of the people are nice

      Cons

      - There is absolutely zero incentive to work hard or try and better the company. It does not matter what you do, as it will not be recognized. - Everyone is overworked and it is very difficult to focus on bettering your career because you are too focused on putting out the fires. - The Product is not great and most of the features barely work. - My manager specifically cancels our weekly 1 on 1 meeting 3 out of every 4 times unless I tell him it is very urgent. - No raise and an average of 12.5% out of 100% bonus each year.

      Explore other reviews about Phenom

      5.0
      May 16, 2026
      Associate product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have lot of scope to get involved and know the product and have the free will to try and fail

      Cons

      none none none none none

      11
      3.0
      Jun 3, 2026
      Customer value manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Phenom offers exceptional flexibility with unlimited PTO and minimal micromanagement. The benefits are top-tier, and the free food in the office is a great perk. Overall, it’s a very employee-friendly environment that values autonomy.

      Cons

      There is a significant lack of direction within the CV team, with constantly shifting priorities and inconsistent delivery cycles. Methods and tools change frequently, and data collection is manual and inconsistent, frustrating both clients and employees. Furthermore, there is a lack of knowledge sharing between teams, which exacerbates inefficiencies. Leadership also lacks a clear vision for the department’s future, and there is no intuitive framework to streamline processes or deliver value more efficiently, creating ongoing friction for the team.

      14
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