Pros
They are very good at scrubbing their negative glassdoor posts and getting an endless flood of overseas interns to post reviews fresh out of training. The community of current and former employees helping each other find the right job elsewhere is excellent.
Cons
This was by far the worst job I ever held, I would have rather worked night shift fast food if it paid the same. First and foremost, pay and stock options are below market at hire, and the execs will always find an excuse to rug pull them later via freezes, delays, cuts, etc. This goes without saying for any company, but never bank on Phenom's promises. The one raise I had was less than inflation that year as were those of all of my peers. For the following two years we had surprise layoffs, frozen wages, and slashed, delayed, and/or cancelled bonuses in spite of hitting a stable 30% annual growth each year due to handwaved market conditions. Folks who asked for raises or refused calls on weekends were retaliated against openly and repeatedly. My last year of 1:1s became a droning, captive diatribe of petty critiques and vague threats taken in near silence. It was miserable, and I hated waking up every day knowing I was expected to move their ball forward. Literally every negative tech trend was followed with gusto long before the rest of the industry followed suit. We were frequently pinged on nights and weekends with sudden tasks or sent Musk-worshipping articles detailing a number of felonies he committed as incitement to move with a maniacal sense of urgency at all times. If Tesla does a layoff, Phenom will do a layoff. If Tesla forces RTO, so will Phenom. Whatever terrible idea the most toxic tech CEO evangelizes today, Phenom will follow tomorrow, always, and without a lick of inspiration or independent thought. After a while we all learned to brace ourselves for whatever banalities rolled off of Jack Ma's twitter. My friends across teams were working insane hours to the point it strained or broke their marriages and health, and folks taking short term disability for burnout was a common exit strategy across multiple orgs. The overseas teams had it no better, and their endless crunch meant that tickets were responded to late and with the minimal effort to pass the buck and delay accountability. This created technical debt on the platform that professionally horrified me, and we spent far more time trying to find ways to duct tape broken and deprecated versions of outputs together than building anything we were proud of. Frankly, I always got the feeling that Phenom thinks poorly of its staff. We were expected to work crazy hours on momentary whims that were summarily discarded, preached to believe in their vision and pretenses of Ikigai, and somehow expected to believe better things were coming later if we sacrificed more and more. As soon as they realize you aren't falling for it and you start acting your wage, you're no longer useful to them.