Leadership turnover is a significant challenge. During my three-year tenure, I reported to six different managers, which created frequent changes in direction, expectations, and priorities. This level of turnover contributed to inconsistent training and unclear performance standards.
Many underwriting systems and operational processes also feel outdated, with some core workflows relying on technology and practices that appear to be 20+ years old. This can make underwriting tasks less efficient and more manual than necessary.
The culture can feel somewhat traditional and hierarchical, with management styles that may come across as overly rigid or outdated compared to more modern workplaces. Combined with frequent leadership changes, this can contribute to an environment where expectations are not always clearly communicated and employees may feel unsupported.
Team morale can also vary significantly across departments, and the overall atmosphere can feel less collaborative than expected in some areas.
There are also concerns among employees regarding fairness, transparency, and inclusivity in leadership decisions and compensation practices, which can impact trust in management and overall workplace culture.