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Philadelphia Insurance Companies

Engaged Employer

Has Potential to be a Good Company - Antiquated “Old Boys Club” Culture - Anonymous employee Philadelphia Insurance Companies Employee Review

2.0
Sep 20, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits Volunteer opportunities for great causes Flexible Handled COVID very well Fairly new CEO is a reasonable person and is making adjustments, however slow

Cons

Pay is low. People are leaving (all positions) and getting 20-35% better salary for less work. Old boys club. Culture built around outward facing, mostly white male marketing representatives, with a very specific look (Think Madmen). It’s very problematic when you consider they have the most influence in the company. Lots of nepotism. Questionable practices by marketing held up as not only acceptable but also encouraged. Marketing/Underwriting is supposed to function as push/pull, but marketing typically gets the edge. Underwriting position more likely to be female and/or minority. Without saying too much it’s a hodgepodge of disparate treatment/impact, but I guess they feel comfortable because of forced arbitration. Account Associates are stuck in the middle. High stress job for low pay=high turnover and knowledge gaps. Culture of blame. Micro aggressions, insults, invalidations abound. DE&I efforts mostly performative. DE&I campaigns are many times tone deaf. ex.

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Philadelphia Insurance Companies Response
4y
Thank you for taking the time to share your thoughts. Our goal is to provide a positive, diverse, and inclusive workplace where everyone feels appreciated and heard. We value our employees and their feedback is critical to help us build and maintain an equitable work environment. At PHLY, our commitment to becoming more inclusive in who we are, how we lead, and how we support each other remains strong. That’s why we launched an employee Diversity, Equity, and Inclusion Council to make meaningful and sustainable changes. We are always seeking opportunities to improve and in addition to sharing this feedback with our HR leadership, we also encourage you to reach out directly to any member of PHLY’s HR Business Partner team or email us at HR@phly.com for further conversation on the concerns you’ve raised.

Explore other reviews about Philadelphia Insurance Companies

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with a hybrid work schedule. Ability to learn more products, so it can be challenging but fun if you are looking for growth. Metrics and everyone knows what to expect which seems to be industry standard across small business.

Cons

None. PTO comparative seems light as you start out.

3.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people, focus on technology, upper management is usually ahead of insurance trends, immediate supervisors were nice and well meaning. Benefits are good, not great. Good amount of PTO.

Cons

In small business unit, you have monthly quotas and managers are constantly asking how much you are quoting and if you will reach that number. Various levels of punishment if you don’t hit this number. Quality of work, risk selection, accuracy doesn’t really matter, only how much you quote. There is no positive in hitting this number beyond not being bothered until the next month. If you exceed this number consistently, you’ll just be asked to do more. Company is doing everything in its power to save expenses. The pay rate is well below the market. People consistently leave and make much more money elsewhere. Most lower level jobs are being shipped to an Indian company and even the Indian company is having job functions replaced by AI. This is usually at the expense of quality or what our agents actually want. CEOs preach saving expenses and not replacing people, as they show up to your office after flying in a private jet and a car service. Finally, 90% of the people in the region I worked were related to somebody who either works there, were their friends, or were related to agents we did business with. Some of these people had positions made for them, where they sat there and studied for 6 months, instead of promoting people from within. This will also prevent job mobility.

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