Pros
Philadelphia has a very good work culture. They have an unbelievable amount of holidays. They are supportive and not trying to find the small things to pick on. No micro managing.
Cons
There is an unbelievable amount of coverage to deal with and they don't have a coverage guru so you have to work with your supervisor to create your letters. The claims are varied as you handle habitability claims and lots of stuff related to non-profits (which are very sketchy groups of people not to mention the claimants they are sketchy as well). So much weird stuff you cannot imagine. More than 80% litigated and they use trial counsel so everything takes forever and they spend a fortune on defense. You can be handling GL, Med Mal and Professional liability. They are good at figuring out where you are at and meeting you there in relation to your experience level, at least on the west coast. Some supervisors are excellent and others not so much. It really depends on who your supervisor is. I would try to stay on the west coast as their region is much more cohesive. I started out there and was doing well but once I got transferred to the East Coast, they didn't have the support and the supervisor did not like how I was handling the claims (using Independent adjusters for investigation, as specifically directed by the prior supervisor/VP). The health insurance denies claims and you have to fight with them after every visit to the doctor.