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Phoenix Children's Academy

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Great home office Support team. RVP's were a mess - School Director Phoenix Children's Academy Employee Review

1.0
May 7, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved my teachers and my students. I took on a school in horrible shape and faced winter flooding of 60% of my building,sewer backups,previous employees who loved to call licensing and through it all my core group of teachers and the children and families who hugged me every morning made it worth the 13 hour days. I had a phenomenal experience with the Labor team,tech and most of all Ops support Sarah and Belinda need to be cloned and placed in charge of the asylum. They provided honest feedback and most of all concrete solutions to issues when asked for help.

Cons

Working with my 4 or 5 RVP's over a year was like working with the Bad News Bears. I could not get a solid answer from them and concerns were brushed over. More time was spent by them on the phone with other schools during a visit then they ever spent in the room with me or my team. Imagine feeling forced to remove your own child"based upon the needs of the students." Then working 12-14 hours a day each and every day. All the while asking for help to solve the staffing issues. Problem teachers were allowed to "do the things they do." "You are short staffed and you need to let them be in charge for now." Teachers who went to parents with everything in the building were allowed free reign. No ability to discipline or terminate your own employees. Yet, it all came down to being your fault at the end of the day. Letters given to the RVP about teachers who caused issues were ignored. Asking for help with said teachers, yielded. " They have a lot of families who love them. " When asked about receiving compensation back for having to remove my child the emails went unanswered and was told to call the RVP. We would never ever want a paper trail.

Explore other reviews about Phoenix Children's Academy

5.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoy working in PCA, because ever since I’ve worked here I felt welcomed! Staff is kind and is quickly to make you feel as part of their work family. This was important for me because as a mother of three. I needed to know I was bringing my kids to people I can trust.

Cons

What I’ve struggled working here has been when staff call off. It makes it hard on the entire school. But even in the hard times we always make it through.

5.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

I have been with PCA for 11 years as the chef and parttime teacher. I love seeing the smiles on the children's face when I walk in each morning along with the big hugs they give. The work environment is very respected, and we support each other as we are family. I enjoy everyday that I come to work. It is my escape from the real world. I get to work with people I have a enjoy. Then I get to be silly and have fun when I go into the classrooms. The parents I have met over the years have been amazing. Building the bond with them and having engaging conversations is wonderful. Our school has truly built a great culture for everyone from staff to families to feel very welcomed.

Cons

NONE! I love this place!

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