The road to PCH is paved with good intentions. - Manager Phoenix Children's Employee Review

2.0
Nov 3, 2012
Recommend
CEO approval
Business Outlook

Pros

The people at the hospital all truly care about the mission and the work being performed is nothing short of miraculous. Knowing that, as an employee, your efforts are contributing to the hope and healing of sick children is very rewarding. The benefits are very good, the cafeteria food tastes great and the pay is OK.

Cons

There is very little transparency despite the talking heads of senior/executive leadership claiming it's important. It seems the hospital objectives, goals, priorities, etc are a huge secret that shouldn't be shared. For example, when asking about the overall organizational structure and employee hierarchy - a senior leader stated "oh we wouldn't want that". Each year, the employee opinion survey highlights a severe lack of trust in senior leadership at which time all managers are called in to review the results and chastised for not promoting trust in the executives. It would be interesting to know how many managers and directors marked the survey that they have no trust in senior leadership. There has been very high turnover at the executive and director level over the last couple of years. I'm not certain what this says about executive leadership but is definitely suspect. There seems to be a habit of hiring in new leaders with little or no prior leadership/managerial experience.

Explore other reviews about Phoenix Children's

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture here is truly exceptional. From day one, I’ve felt supported, encouraged and set up for success. It’s been a genuine joy coming to work each day. What stands out most is how approachable and invested everyone is at every level, including the CEO. They take the time to answer questions and offer guidance. Coming from an academic background into a completely new environment and I’ve really appreciated the patience and understanding from my colleagues as I tackle this brand new adventure. It’s a welcoming, collaborative place where you feel valued, and I’m grateful to be part of the team.

Cons

Things move quickly, which can be challenging at first, but it keeps the work engaging and creates lots of opportunities to learn and grow.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Guaranteed hours. Friendly co-workers. Pay is decent if you know you're worth.

Cons

No career support for experienced nurses looking to pivot or transition to a different role. Raises were not given due to Medicaid cuts.

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