St Louis - Anonymous employee Phoenix Home Care Employee Review

2.0
Jan 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Christian based company with an awesome mission statement, Great people (for the most part), Worked with some excellent nurses, and made some friends for life. Most everyone is very sweet in the office and as coworkers in the field.

Cons

1) Agency does not pay according to experience (from aids through to the nurses). 2) Care Coordinators (scheduling) Assigns new and inexperienced nurses to highly skilled pediatric cases. 3) To much trust is put into a specific woman (titled "Senior Care Coordinator" (with only a high school education). The majority of field nurses believed (and were given the impression that she was) a nurse. She was allowed to interview field nurses and considered a "Nursing Supervisor" with authority to discipline/terminate nurses (RN/LPN)... and "sit in" on other various disciplinary actions regarding Nurses (office/and field staff). This particular woman also has a history of lying to the clients/nurses, and puts nurses on a client's schedule without 1st authorizing/confirming with the specific nurse, causing multiple problems. 4) This agency keeps incompetent nurses (working in the field) that TRUE Nursing supervisors have disciplined and reported to Care Coordinators so as not to assign to cases, yet they shift these specific nurses, through various cases (Terrifying at times). 5) SOME office management and field staff not practicing Phoenix Mission Statement.. 6) Never felt job security as turn over rate is terribly HIGH (everywhere within this company).

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5.0
Feb 6, 2026
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CEO approval
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Pros

Supportive and fun culture with growth options

Cons

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4.0
Jun 9, 2026
Recommend
CEO approval
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Pros

Great pay, great leadership and culture

Cons

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