Toxic - Insurance/Authorization Specialist Phoenix Home Care Employee Review

1.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

I’m sorry but I’ve got nothing.

Cons

Be prepared to be asked to donate to something several times a week. Be prepared to be asked to make food and bring it in for company events rather than the company supplying the food. Be prepared to be asked to bow your head in prayer at work. They push a very positive culture, but do not see to it that the culture is being upheld at all levels, so depending on who’s team you’re on, is what determines if you have a good or bad experience. My manager was new to being a manager and was not good at it. She openly spoke badly of people on her team. She openly mocked people who are here on a work visa in front of others. If you sit near her then you hear the private reasons why people have used PTO because she doesn’t like that they aren’t at work. I did not receive good training in my position and ended up teaching myself my job. When I expressed my frustration for lack of training, I was told to take the rest of the day off and then my job was posted as an available position. Toxic work environment. Do not recommend.

Explore other reviews about Phoenix Home Care

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and fun culture with growth options

Cons

None at this time, I really enjoy my work here

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, great leadership and culture

Cons

lower PTO compared to most hospice companies

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