You Can Do Better - Claims Pie Insurance Employee Review

1.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work structure and monetary support for home office costs

Cons

•The work environment often feels toxic, with a strong need for nonviolent communication training •Clear, respectful communication is lacking, impacting collaboration and trust. •There’s a significant inability to establish and prioritize key initiatives effectively. Projects are frequently initiated under the guise of “agility,” but this often stems from a lack of confidence and knowledge in decision-making rather than strategic flexibility. •Recommendations from employees for meaningful improvements were met with the formation of a “core team” of primarily leaders, absorbing initiatives that could allow individual contributors to make impactful changes as promised, creating frustration and limiting growth opportunities. •Aggressive communication from a recently appointed leader has fostered an uncomfortable atmosphere, where shaming and silencing of other claims leaders is prevalent. This behavior undermines morale and hampers open dialogue within the team. •Continuous discussions about potential reductions in force (RIFs) have left employees uncertain about the company’s stability and long-term vision, eroding confidence in the organization’s commitment to its employees

Explore other reviews about Pie Insurance

5.0
Oct 23, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pie is mission-driven and focused on modernizing an outdated industry, giving employees the chance to build products that genuinely help small businesses. The organization embraces modern technology and design thinking, encouraging innovation, experimentation, and new ideas. Leadership is accessible and human, and the company invests in connection and community even in a remote environment.

Cons

Because Pie is growing fast, change is constant—if you need rigid structure or slow, steady routines, it may feel overwhelming at times.

2
3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I worked with many talented, thoughtful engineers who cared about building reliable systems and supporting each other. The remote environment was generally workable, and there were meaningful technical problems to solve across backend services, APIs, data quality, production support, and customer-facing workflows. I also appreciated opportunities to take ownership, mentor teammates, and work on systems that had real operational impact.

Cons

Priorities and organizational direction could shift quickly, which sometimes made it harder to plan long-term technical work or understand how career growth would be evaluated. Communication around larger company changes could have been clearer and more timely. Career progression, role expectations, and decision-making sometimes felt uneven across teams.

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