Supportive people and flexibility overshadowed by annual layoffs - Director Pinnacle Live Employee Review

1.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

People and PTO, flexibility in your role. care.

Cons

Massive Layoffs annually. 2026 along had three rounds of layoffs. Nepotism is rampant. Constant gaslighting of employees.

avatar
Pinnacle Live Response
3mo
Thank you for sharing your experience and for your long tenure with Pinnacle Live. We’re happy to hear that you found the people, flexibility, and PTO to be positive aspects of your time here. We take your concerns seriously. The change of pace in our industry has led to difficult workforce decisions, and we understand the impact that can have on our teams. Your feedback around consistency, communication, and trust is heard, and we know we must continue improving in these areas. We are focused on building a more stable and transparent organization, including setting clearer expectations and ensuring our actions align with our commitments to employees. Thank you again for your feedback. It plays an important role in helping us move forward.

Explore other reviews about Pinnacle Live

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work- great people

Cons

Still growing some ayats and processes but off to a good start

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The job itself isn’t so bad. As in, the general tasks of a live event audio-visual technician are not so bad. You can get your hands on some equipment which will help you get a better AV job later. My coworkers were cool for the most part.

Cons

This is where things get tricky here in terms of writing a review. I am going to leave out specific names and the specific property I worked at. But it was a terrible work environment. Lots of corporate gaslighting in terms of management leading workers on into thinking they’re going to be given a promotion only for that position to be taken by an outside hire. The operations director of the property I worked at got the job through the guy who was the district lead. Lots of toxicity in that workplace. Real training was almost non-existent. Just a bad atmosphere to work at. And if one property is like that, then there are other properties like that. Corporate should be made aware of this. If you’re the type of person who values a low paycheck (other companies will pay more for this work) over your mental health then this job is for you. If you’re the type of person who brings others down in order to pull yourself up so you can get ahead, then management at this company is right for you. If you’re the type of person who wants to learn new things every day, better yourself, and succeed through hard work, this company ain’t it. My advice for you, should you choose to work here, is to use it as a stepping stone to get you into a higher-paying role at a different company or try to move laterally into an AV adjascent field.

avatar
Pinnacle Live Response
2w
Thank you for taking the time to write this - reviews like this take time and effort and are easy to skip. We appreciate that you didn’t- and that you pointed out the positives along with your specific concerns. The issues you raise — around leadership, training, and promotion transparency at the property level — are not the standard we hold our properties to, and we take it seriously when we fall short of that. We'd genuinely like to understand more and appreciate you taking the time to share your feedback. If you prefer to report your concerns confidentially and anonymously, you can use NAVEX, our independent reporting hotline. Instructions for accessing NAVEX are available in ADP. Thank you again for bringing these matters to our attention — we're always working to do better for our teams.
See reviews by: Helpful|Rating|Date|All