Consistent work but low pay and mundane tasks - Event Services Technician Pinnacle Live Employee Review

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent Work, Great Entry-Level AV, exposure to live event systems

Cons

Low pay, mundane work, poor promotion opportunities

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Pinnacle Live Response
2w
Thanks for the honest feedback and for sticking with us! Glad the entry-level AV experience and constant work have been solid - that’s exactly the foundation we want people to get here at Pinnacle Live. Pay and growth opportunities are fair to raise, and we hear you. If you haven’t already, please share additional details through our EchoBack form. Every submission is reviewed, and specific feedback like this helps us identify opportunities and make the case for improvements where they're needed. If you prefer to report your concerns confidentially and anonymously, you can also use NAVEX, our independent reporting hotline. Instructions for accessing NAVEX are available in ADP. We appreciate you being part of the team.

Explore other reviews about Pinnacle Live

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work- great people

Cons

Still growing some ayats and processes but off to a good start

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The job itself isn’t so bad. As in, the general tasks of a live event audio-visual technician are not so bad. You can get your hands on some equipment which will help you get a better AV job later. My coworkers were cool for the most part.

Cons

This is where things get tricky here in terms of writing a review. I am going to leave out specific names and the specific property I worked at. But it was a terrible work environment. Lots of corporate gaslighting in terms of management leading workers on into thinking they’re going to be given a promotion only for that position to be taken by an outside hire. The operations director of the property I worked at got the job through the guy who was the district lead. Lots of toxicity in that workplace. Real training was almost non-existent. Just a bad atmosphere to work at. And if one property is like that, then there are other properties like that. Corporate should be made aware of this. If you’re the type of person who values a low paycheck (other companies will pay more for this work) over your mental health then this job is for you. If you’re the type of person who brings others down in order to pull yourself up so you can get ahead, then management at this company is right for you. If you’re the type of person who wants to learn new things every day, better yourself, and succeed through hard work, this company ain’t it. My advice for you, should you choose to work here, is to use it as a stepping stone to get you into a higher-paying role at a different company or try to move laterally into an AV adjascent field.

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Pinnacle Live Response
2w
Thank you for taking the time to write this - reviews like this take time and effort and are easy to skip. We appreciate that you didn’t- and that you pointed out the positives along with your specific concerns. The issues you raise — around leadership, training, and promotion transparency at the property level — are not the standard we hold our properties to, and we take it seriously when we fall short of that. We'd genuinely like to understand more and appreciate you taking the time to share your feedback. If you prefer to report your concerns confidentially and anonymously, you can use NAVEX, our independent reporting hotline. Instructions for accessing NAVEX are available in ADP. Thank you again for bringing these matters to our attention — we're always working to do better for our teams.
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