Jul 3, 2026
Pinnacle Live Response
2wThank you for taking the time to write this - reviews like this take time and effort and are easy to skip. We appreciate that you didn’t- and that you pointed out the positives along with your specific concerns.
The issues you raise — around leadership, training, and promotion transparency at the property level — are not the standard we hold our properties to, and we take it seriously when we fall short of that. We'd genuinely like to understand more and appreciate you taking the time to share your feedback. If you prefer to report your concerns confidentially and anonymously, you can use NAVEX, our independent reporting hotline. Instructions for accessing NAVEX are available in ADP. Thank you again for bringing these matters to our attention — we're always working to do better for our teams.