Service Department Declining in Technicians and Quality. - Customer Service Technician Pitney Bowes Employee Review

2.0
Apr 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits, fair travel reimbursements.

Cons

Performance is based on unachievable goals. lots of dishonesty, you'll never get truth in performance when managers are given bonuses for manipulating numbers. Also absolute horrible customer call and dispatch system.

Explore other reviews about Pitney Bowes

5.0
Dec 6, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working for Pitney during my time there. Overall, it was a great experience. They allowed me to work from home, with on-site visits when needed. Everyone was very supportive, including the management team.

Cons

nothing as such to report

2.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good, okay benefits overall generally

Cons

long work hours overall sometimes

See reviews by: Helpful|Rating|Date|All