Would not recommend - Anonymous employee PlanSource Employee Review

1.0
Oct 23, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers were great to work with.

Cons

They work you to the bone and don't want to pay you what you are worth.

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PlanSource Response
7y
I would like to thank you for taking the time to leave us feedback. It is only through feedback such as yours that we are able to execute and where necessary, improve upon the service that we provide to our valued employees. While an apology will regrettably not alter the outcome of your experience, I do extend it with all sincerity. We go through great lengths to provide generous employee benefits and PTO, as well as stay current with fair market value compensation analytics in each of our five locations across the country. I do wish you would have shared your concerns with HR, or perhaps your manager. We have an open door policy and would have done our best to help you. We are extremely proud of the fact that 30% of our promotions come from within our organization, as well as host a variety of health and wellness programs (we had massages just last week for our employees as we understand in our line of work being in benefits administration, open enrollment Q4 season can always be stressful)! Again, thank you for your time with PlanSource, and I will tell you - you were valued. If you have any additional concerns, please contact us at hr@plansource.com. Good luck in your future endeavors, and thanks for the feedback once again.

Explore other reviews about PlanSource

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Exciting company culture and fast paced. Management wants their employees to succeed and thrive.

Cons

Some leadership changes towards the end of my work there, but it seems like that has been smoothed out.

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PlanSource Response
4mo
Thank you for taking the time to share your experience and for the kind words about our culture and leadership. We’re glad to hear that the fast-paced, environment and the focus on helping employees grow and succeed stood out during your time with us. We’re grateful for the contributions you made during your time with us & wish you continued success in your next chapter. - The PlanSource Team
3.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote or Hybrid work schedule, if you live outside of the city limits. Unlimited PTO policy, but is PTO ever unlimited.

Cons

There is not much room for advancement, if you’re not connected. Most of middle management and above are not POC. All the strong POC leaders were here today, gone the next day! The staff is overworked and underpaid. Only way to receive a higher salary is to resign and reapply. I survived a few CEOs, and once this last one came in all the tenured staff were being let go. Normal, if a new Executive comes in but there people were 15+ years in. This new PlanSource does not seem as if it cares much for their employees. Most of the workload is being outsourced to India. I’ve seen good, hardworking dedicate people get axed during my time! Not sure they’re invested in retaining good talent! Definitely a swim or sink culture, You will not get much help with learning the Benefits Admin system. It’s sort of a self-guided dive in approach.

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PlanSource Response
4mo
Thank you for sharing your perspective and for the time you spent contributing to PlanSource. We appreciate the candor that comes from firsthand experience and long tenure. As the company continues to evolve, we remain committed to supporting our people and creating an environment where employees can succeed and grow. Your feedback is heard and valued. We wish you continued success and all the best in your next chapter. — The PlanSource Team
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