Christmas time temp - Customer Service Representative PlanetArt Employee Review

5.0
Nov 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Been working here a few weeks and love it, hoping to get a coveted full time spot! Thorough training, get down to business but bubbly and friendly manager. The team loves each other and communicates well making it easy to fit in.

Cons

Get the temperature under control people! Sauna one day and ice box the next

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PlanetArt Response
9y
Thank you so much for the great feedback! We love hearing about your positive experience and appreciate you taking the time to share you thoughts.We hear you about the temperature and are working to resolve it. Thanks again!

Explore other reviews about PlanetArt

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-A lot of support from my manager and executive team -My team is amazing. There is a lot of trust which helps with productivity. -Growth within my role -Hybrid schedule -Employee Perks such as Crypto Arena games, Grubhub +, discounts on products -Office lunches and events -Location is great and close to many stores/restaurants

Cons

-There can be more communication between departments.

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but not many other pros

Cons

The compensation helps offset some of these concerns but it does not fully make up for the overall impact of the concerns below: If work-life balance is important to you be sure to ask detailed questions during the interview process and get specific answers. In my experience the reality of the workload has been very different from what was presented during recruiting. Working late nights multiple times per week is very common and is more so an expectation than an exception. The PTO policy is also below what many companies offer. You start with being able to accrue 10 days per year. You accrue 1 more day per year until you hit 15 days with 5+ years of service. Communication from leadership is inconsistent. Information is often shared late incompletely or not at all. Management structure is another challenge. Regular communication with supervisors can be difficult to maintain. Scheduled meetings are frequently postponed or cancelled creating confusion around priorities and leaves employees without the support needed for success. Not much room for career growth. You will gain skills in your area but you will not move up the company ladder very easily.

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