Order Processor (OP) - Lead Order Processor PlanetArt Employee Review

3.0
May 14, 2018
Recommend
CEO approval
Business Outlook

Pros

OP manager is accommodating and understanding. He's grown with his management position and is one of my favorite managers I've ever worked for. Fair pay.

Cons

This office is full of cliques. They hire friends and sometimes family so it's VERY hard to feel like you belong there. Often times a few "team" members will carry the work load and do much more than others. Sometimes people are mean or rude. I'm sensitive so my feelings were hurt many times. There is special treatment to certain people from upper management. While department managers do try their best to be fair, there is only so much they can do. The location is way in Calabasas, no one in lower level positions is getting paid enough to live close to the office (I promise). There is a HUGE disconnect within departments. I was an OP and only knew my coworkers in Customer service. Temps are allowed to treat "regulars" anyway they want to. I busted my behind for this company and rarely felt appreciated or even a teammate. I do understand that these cons could happen in any office setting. But I've never felt like such an outcast at any other office I've worked at.

Explore other reviews about PlanetArt

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-A lot of support from my manager and executive team -My team is amazing. There is a lot of trust which helps with productivity. -Growth within my role -Hybrid schedule -Employee Perks such as Crypto Arena games, Grubhub +, discounts on products -Office lunches and events -Location is great and close to many stores/restaurants

Cons

-There can be more communication between departments.

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but not many other pros

Cons

The compensation helps offset some of these concerns but it does not fully make up for the overall impact of the concerns below: If work-life balance is important to you be sure to ask detailed questions during the interview process and get specific answers. In my experience the reality of the workload has been very different from what was presented during recruiting. Working late nights multiple times per week is very common and is more so an expectation than an exception. The PTO policy is also below what many companies offer. You start with being able to accrue 10 days per year. You accrue 1 more day per year until you hit 15 days with 5+ years of service. Communication from leadership is inconsistent. Information is often shared late incompletely or not at all. Management structure is another challenge. Regular communication with supervisors can be difficult to maintain. Scheduled meetings are frequently postponed or cancelled creating confusion around priorities and leaves employees without the support needed for success. Not much room for career growth. You will gain skills in your area but you will not move up the company ladder very easily.

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