Pros
Under the previous leadership, this was one of the best companies I had ever worked for. The culture genuinely emphasized employees, customers, and long-term growth. Teams were collaborative, people cared about doing great work, and there was a real sense of momentum. Many of the people I worked with were incredibly talented and committed. At its best, the organization had strong leadership at multiple levels and a clear mission that employees could rally behind.
Cons
Over the past several months the company has gone through multiple rounds of layoffs (October, December, and January). From my perspective, these decisions appeared to be primarily focused on reducing costs rather than performance or organizational effectiveness. Many high-performing and experienced employees were impacted, which has created a lot of uncertainty for those who remain. Morale has declined significantly and there has been a noticeable increase in voluntary departures. Remaining employees were also just asked to pick up everything that laid off employees were doing. Creating unsustainable workloads and expectations. The go-to-market organization has also experienced substantial disruption. Changes within the SDR organization and leadership turnover have made pipeline generation more challenging. On the product side, the platform feels dated compared to newer competitors that are building more modern, AI-native solutions. This makes the competitive landscape increasingly difficult. This is not the safe, fast growing company it once was.