Pretty exterior, but deeply flawed at it's core - Marketing Planful Employee Review

3.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Honestly Planful was a fun place to work. Most people were down to earth, company offsites were fun, and the culture is generally laid back. Pay was decent comparatively as well. I grew a TON at Planful. For all the good or bad, you will get a lot of valuable professional experience.

Cons

My biggest con with Planful is the general sense of dishonesty from the upper management and C-suite. The People team spends more time soliciting these raving 5 star Glassdoor reviews and votes to earn another workplace accolade than actually monitoring the dysfunctions of the organization. Upper management is extremely disorganized, and passes down responsibility to middle managers and individual contributors, holding their performance under intense scrutiny. There is NO accountability for execs here. It's essentially a glorified boys club. After acquiring their MPM product at the end of 2022, the company tanked and they laid off multiple rounds of people. Looking at the Planful careers page, many of the roles that are posted were ones that they laid people off of not even a year ago, and mind you, most of the layoffs were not performance based. (or at least that's what the employees were told) In all fairness I have not worked for Planful for several months, but the business was going downhill (not hitting goals for the first time in years) so I would be cautious about the outlook over the next year. They have demonstrated that they are willing to cut and re-add roles within a several month span, not making it a stable place to be if you are outside of sales or support. Please make sure you actually scroll through the recent reviews and not just the "popular" ones that have the most likes. Go in eyes wide open!

Explore other reviews about Planful

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Like many companies, last year had its challenges, but it's exciting to see the growth and momentum we've built this year. One of the biggest investments has been in Customer Success, and growing our team means we're able to better support our customers during a time of rapid change across the industry, especially with AI. I also appreciate that people here are empowered to make things happen. There's a real bias toward action, and you're encouraged to go to the source, collaborate across teams, and bring ideas forward. It's also great to see the company continuing to invest in new ways to strengthen our culture and support employees.

Cons

As a growing company, things move quickly and priorities can shift. That means you have to be comfortable with change and be willing to adapt. While it can be challenging at times, I see it as part of the company's evolution and the work we're doing to better support our customers and each other.

4.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having been in the Planful ecosystem for several years, I have seen the company transition through a few different phases. What I can say without hesitation, is there are many high quality individuals that work here, and the culture has always been very strong. I personally feel I've gained a sense of accomplishment, that my job matters and the ability to do my job has never been diminished or jeopardized by a lack of support or resources. Further, the software truly helps customers do their job better.

Cons

Every company goes through ebbs and flows, peaks and valleys, and I think Planful is no different. The company is going through a transition period and I think that can be difficult for some employees to handle; especially those who are newer to the company and don't have the historical context around how and why changes need to be made. Leadership turnover, reductions in force and shifting investments into different areas of the business can cause friction and upheaval, but I believe it can be likened to "ripping off the band-aid." Sometimes, it has to be done and there is short-term pain associated with sudden change. Good or bad, it doesn't necessarily mean that wounds don't heal.

avatar
Planful Response
1mo
Thank you for sharing your perspective and for your many years on the team. We’re proud of our strong culture, talented team, and the meaningful impact our solutions have on customers, and we appreciate your thoughtful feedback on maintaining transparency, trust, and connection as we continue to evolve and grow.
See reviews by: Helpful|Rating|Date|All