A Word of Caution - Anonymous employee Pluralsight Employee Review

1.0
Jul 20, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Current BDR for 1.5 years. I am writing this review to hopefully save others from headaches and misery. If you are a BDR, I would consider any other option or company! Let's start with the pros: - 4 months of paternity leave - Some genuinely good co-workers - When I first started, leadership actually cared about employees - Unlimited PTO is nice as well

Cons

- The Director and VP have no idea how to run a business development department. They could not care less if BDRs leave the organization or progress in their careers; 17 left last quarter alone, and 4 more to start off Q3. - The 1st quota is unattainable, and promotion is extremely unlikely. Just ask the numerous BDRs that have interviewed for promotions and are still in a BDR role. Continually told, "Maybe things will open up soon" or others that worked a role they thought they could move into, only to be told the position isn't being filled. - We were told at the beginning of the year that we wanted to expand our sphere of influence in companies. This led to most teams receiving a 20-30% increase in goals. We were to get credit for anyone we put in front of our AE, only to have that changed and be told we could not get credit for bringing multiple people to discovery calls. The goal increase was to save the company on commissions, nothing more, nothing less. - Feedback is never heard, and managers are not on the same page either. Things coming down from the top don't make it to the BDRs, or things aren't coming down from the top at all. For example, not a single manager is on the same page about the promotion path or how the process works or what to do to help individuals progress. A document was sent out with the "official process," but when I showed it to my manager to get clarification, they had never even laid eyes on it—a manager who is supposed to help me "own my outcomes." - Recharge weeks the company gives aren't really recharge weeks for the BDRs. We are still expected to hit a full month's quota in 3 weeks' time. Doesn't seem really rejuvenating, right? - Morale is so low that we recently had a call to celebrate the wins of the previous quarter, and it seemed like we were attending a funeral. Just reading slides; that's not celebrating. This was on a day in the office where we could've gathered together to celebrate, but it was done over Zoom, with many team members choosing not to waste their time. I can't speak for other orgs, but the BDR organization is a gigantic hot mess that doesn't look like it's getting cleaned up any time soon.

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Pluralsight Response
2y
I’m sorry to hear that your experience as a BDR hasn’t been positive. I hear your frustrations and acknowledge it has been a challenging year at Pluralsight. Your concerns about your leadership not effectively running the department are taken seriously. We recognize the importance of strong leadership and a supportive environment for career growth, and your feedback is helpful in prioritizing areas that we need to address . Furthermore, it is not our intention to set our team members up for disappointment, and we continuously review our quota structures and promotion processes to ensure they are fair and achievable. Raising morale is also one of my top priorities for the remainder of the year, and it’s a big area of focus for the rest of our leadership team across the business – from Product teams to Go to Market and all the other great teams that will drive our success. -Will

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