Understaffed, underappreciated and undervalued - Customer Support Representative Pluralsight Employee Review

Thank you for sharing your experience. I’m glad to hear you enjoyed working with some great team members, though it sounds like your time in Support didn’t fully meet your expectations. At Pluralsight, we want all our teams to be deeply familiar with our products so they can confidently recommend the best solutions for our customers. We’re also committed to ensuring that everyone feels recognized and appreciated for their contributions, especially in a fast-paced environment like Support. It’s important to us that our team members feel empowered to use their unlimited PTO for mental breaks, knowing they have the support and flexibility they need to recharge. Thank you for bringing these concerns to our attention. We’re committed to working toward solutions that enhance product knowledge, support, and recognition across the organization Amber Van Horn Interim Chief People Officer.