Great place to work - Customer Service Point32Health Employee Review

5.0
Feb 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy going low stress Pay is comparable to industry norm Good Benefits Focused on the employees, diversity and giving back to the community ( paid time off to participate) Beautiful office space

Cons

Going through some churn given the current merger with an expectation that it will continue for at least another year.

Explore other reviews about Point32Health

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance. Interesting work. Good people.

Cons

Slow moving insurance company for new initiatives.

4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great professional development opportunities Excellent medical and ancillary benefits Responsive and Supportive Supervisory Staff who are also patient, kind, and a true leader for their teams Excellent staff/team cohesiveness Disability and Neurodivergence Educated and Accessible Excellent interdepartmental collaboration

Cons

Executive Leadership is unstable and constantly influx with new CEO staff annually during my employment period. Newest CEO doesn't seem to understand the level of empathy and personal work healthcare requires and that is a pillar of the success and longevity of Point32Health. His efforts to reduce costs by cutting manpower reduces quality in the long term future unfortunately in my perspective. HR support on some items was a pain to deal with, but new servicenow platform has improved the overall experience as well.

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