An ok company trying to "find itself" post merger. - IT Consultant Point32Health Employee Review

3.0
Aug 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Point32Health is really two companies trying to come together but as most of my experience lies on the THP side that's what I can talk about. In IT they are very process driven and have good record keeping in ServiceNow to allow for research of internal processes and where they go astray. They do things like manage software licenses, track server changes, develop security policies, and design networks very well. They are very focused on change management, adequate testing, and communication. To say it another way it's very structured. In my limited HPHC experience they do not seem to have this structure at all and it shows quickly. The remote work policy is very good for most people. If you happened to be near Canton they have a lovely campus. It's very hard to get there though unless you already live South of Boston.

Cons

Even prior to the merger THP was a deeply siloed company and the merger has just made it worse. For most people you work in one of three companies - Commercial, Senior Products (Medicare), or Public Plans (Medicaid). Some job functions go across all silos like IT. Like all companies there is a decent amount of "dead weight" here - people who have no idea how to do their job. Unique in my experience here is that a lot of people are micro focused on very specific tasks and anything outside of that just isn't their job. These people can not deal with change which doesn't work out well for anyone in a merger of constant change. Since "big brother" has been watching over them for a long time this has worked but it isn't working any more. If you do just want to make repeatedly make widgets, with no hope of advancement, you can find a place here. Talent isn't going to shine here though. Don't expect new ideas to be embraced unless you're already at the top. The politics are unusually active here with far left progressives setting policy. Often these policies are well intentioned but exceedingly poorly executed. If you are a moderate democrat or at all conservative this can be frustrating to be around. Mostly you can ignore it but it comes up fairly often. Nobody wants to get cancelled at work so there really isn't much balance.

Explore other reviews about Point32Health

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance. Interesting work. Good people.

Cons

Slow moving insurance company for new initiatives.

4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great professional development opportunities Excellent medical and ancillary benefits Responsive and Supportive Supervisory Staff who are also patient, kind, and a true leader for their teams Excellent staff/team cohesiveness Disability and Neurodivergence Educated and Accessible Excellent interdepartmental collaboration

Cons

Executive Leadership is unstable and constantly influx with new CEO staff annually during my employment period. Newest CEO doesn't seem to understand the level of empathy and personal work healthcare requires and that is a pillar of the success and longevity of Point32Health. His efforts to reduce costs by cutting manpower reduces quality in the long term future unfortunately in my perspective. HR support on some items was a pain to deal with, but new servicenow platform has improved the overall experience as well.

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