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Pollo Tropical

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GM - Manager Pollo Tropical Employee Review

1.0
Jan 14, 2016
Recommend
CEO approval
Business Outlook

Pros

weekly pay and benefits. Nothing else positive to say about this company DM's do not even know their job!!! So much turn over, can not train managers correctly so they all quit. The training stores are short staffed so they train managers in a position instead of the manager role. Good job Susan and Lisa

Cons

This company does not care about they people. They are expanding all over the place in Texas, but can not stay staffed with team or managers. They are so short they have to borrow managers from Florida to support your restaurant. Which direction will your staff go, how will you make results with a different manager in and out every week? Get ready to work 6 days a week with no time for life.

Explore other reviews about Pollo Tropical

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work. so sad the clifton location closed down

Cons

no cons that i can think of

1.0
Jan 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Meal Half off meal for family

Cons

Over Worked Under staffed Non English speaking workers Only hires their own kind Inconsistent Rules only apply to some

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