Great culture and emphasis on taking care of its employees and customers. Polywood has something special going on. - Customer Experience Representative Poly-Wood Employee Review

Great team environment and company collaboration to make a good customer experience

The customers are the biggest con sometimes the way they react to small things.

The pay was decent for a customer service job

This is a very stressful job where you are handling customer complaints all day long. Management is too busy micromanaging what you are doing to actually care about you as an employee. You get graded on your conversations and have to tell the team when you are using the restroom! This company only cares about their profits, nothing about their employees! They would rather pay people less per hour than bring back the employees who are already trained so don't think you're gonna have work come next season!