Great place to work…5 years ago. - Sales Poly-Wood Employee Review

2.0
Feb 8, 2023
Recommend
CEO approval
Business Outlook

Pros

It does have a great product and it’s been growing exponentially.

Cons

PW was a great place to work 4-5 years ago. Ever since, the culture has been lost. The Sales and Marketing leadership care about numbers and the bottom line and not people anymore. They will fire or lay off anyone and call it “restructuring”. Benefits aren’t good and there are a bunch of “yes, sir” middle level managers that will dump work on their subordinates. Other departments may do better but you definitely don’t want to work in Sales and Marketing.

Explore other reviews about Poly-Wood

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team environment and company collaboration to make a good customer experience

Cons

The customers are the biggest con sometimes the way they react to small things.

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was decent for a customer service job

Cons

This is a very stressful job where you are handling customer complaints all day long. Management is too busy micromanaging what you are doing to actually care about you as an employee. You get graded on your conversations and have to tell the team when you are using the restroom! This company only cares about their profits, nothing about their employees! They would rather pay people less per hour than bring back the employees who are already trained so don't think you're gonna have work come next season!

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