Run - Customer Service Representative (CSR) Poly-Wood Employee Review

1.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing. They will be in you for every mistake and they will not praise you for good work. It's all criticism

Cons

Don't do it. They will let you go

Explore other reviews about Poly-Wood

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team environment and company collaboration to make a good customer experience

Cons

The customers are the biggest con sometimes the way they react to small things.

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was decent for a customer service job

Cons

This is a very stressful job where you are handling customer complaints all day long. Management is too busy micromanaging what you are doing to actually care about you as an employee. You get graded on your conversations and have to tell the team when you are using the restroom! This company only cares about their profits, nothing about their employees! They would rather pay people less per hour than bring back the employees who are already trained so don't think you're gonna have work come next season!

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