employer cover photo
employer logo
employer logo

Pomeroy Technologies

Engaged Employer

Great People, Great Service, Needs to Re-Examine Priorities - Service Desk Manager Pomeroy Technologies Employee Review

4.0
Jan 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Pomeroy is an excellent first stop in an IT Career. Even in the GSC, Level 1 Analysts can get a pretty extensive look at how managed services are designed and delivered. Starting pay can be competitive depending on the market. The company is working on building a more progressive work environment and it shows in certain details. Having specific management pedigrees wherein growth is fostered does make advancement within the company achievable.

Cons

Pomeroy faces some challenges from an infrastructure perspective - the internal tools, development, and employee support groups struggle to provide reliable, intuitive solutions to help client facing employees do their jobs to the best of their ability. There's also a general apathy in the face of complaints regarding a lack of progressive compensation where it is most important. These items lead to an unfortunate perception that the company is operating in a low-funded state which makes it difficult for entry level and low-to-mid level employees to have and keep confidence in the company.

Explore other reviews about Pomeroy Technologies

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Pomeroy has proven a place to develop a career for those who are ambitious, value autonomy, and take initiative to make a difference.

Cons

Pomeroy is a fast paced environment and moves quickly - some may find this decisiveness and desire for change not for them.

3.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are truly the best part of working at Pomeroy. I had the opportunity to work with some amazing coworkers and leaders who genuinely care about one another. The work-life balance is also a real positive, especially compared to many companies in the industry. It’s also telling that many employees have long tenure, and it’s not uncommon to see people leave and eventually come back, which says a lot about the culture and the relationships people build there.

Cons

One of the biggest frustrations is that there have been a lot of promises made over the years that never seem to materialize. A 401(k) company match has been discussed for well over four years, but it still hasn’t been implemented. Leadership has also communicated plans for company-wide merit increases, yet there hasn’t been an across-the-board increase since 2023.

See reviews by: Helpful|Rating|Date|All