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Pomeroy Technologies

Engaged Employer

Smelly place - Help Desk Agent Pomeroy Technologies Employee Review

1.0
Aug 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for Pomeroy is decent pay and benefits. They paid for ITIL and HDI certification classes and tests. The hours were flexible.

Cons

The worst thing about working there was the smell. It was stuffy and smelled like the bad breath of a hundred call center employees. The cavernous work area was dimly lit by the glow of a row of windows a hundred feet up and 3 monitors per worker. Overtime was mandatory almost every day. There was always an "outage" which was the term used to describe a lack of adequate staff to meet impossible SLA's.

Explore other reviews about Pomeroy Technologies

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Pomeroy has proven a place to develop a career for those who are ambitious, value autonomy, and take initiative to make a difference.

Cons

Pomeroy is a fast paced environment and moves quickly - some may find this decisiveness and desire for change not for them.

3.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are truly the best part of working at Pomeroy. I had the opportunity to work with some amazing coworkers and leaders who genuinely care about one another. The work-life balance is also a real positive, especially compared to many companies in the industry. It’s also telling that many employees have long tenure, and it’s not uncommon to see people leave and eventually come back, which says a lot about the culture and the relationships people build there.

Cons

One of the biggest frustrations is that there have been a lot of promises made over the years that never seem to materialize. A 401(k) company match has been discussed for well over four years, but it still hasn’t been implemented. Leadership has also communicated plans for company-wide merit increases, yet there hasn’t been an across-the-board increase since 2023.

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