Terribly Disappointing Company - Software Engineer Porch Group Employee Review

1.0
Jul 5, 2016
Recommend
CEO approval
Business Outlook

Pros

- Good work life balance. You can come late and leave early and no one will care. - Easy to work on whatever tech you feel like. There is nothing stopping you from advocating new technology since people can choose what they like. - Free cereal - They survey the employees weekly to get a pulse on the company.

Cons

- Probably won't have a job in a year or so. - Management has no idea how to run a tech company. They were asking, "How do I make engineers work harder?" while having no product vision. - Burning cash like crazy.

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Porch Group Response
10y
Thanks for sharing the feedback. I'm sorry you had such a bad experience, especially considering you invested more than 3 years into it. Given how negative your opinion is, I'm surprised you stayed this long. For work-life balance, we understand people need flexibility in their schedules and we allow for it when possible. I'm not on the technology side, but there are benefits to using established, stable technologies versus new, untested ones and vice versa. Giving engineers the freedom to make these decisions is important. On the cons, it seems like we did a poor job communicating our cash position even though we tell our employees exactly how much cash we have in the bank every month - one of our values is transparency and I think we've done a great job when it comes to sharing financials. We're a private company so I won't go into detail, but our goal is still to be profitable by the end of the year and we're on pace to get there. It'll be our choice to increase burn if we want to invest in certain areas of the business. We've been focused on major improvements to the product and plan to roll these out over the next few months. We've already announced to our professionals a product update happening in August that is focused on driving them the value they're paying for and will directly impact the satisfaction of homeowners. Future updates are intended to give professionals even more control over how they interact with homeowners on Porch. Not sure why the mission hasn't come through clearer but this is something we continue to cover in our company all hands and through the quarterly goals we set - "every project done, every homeowner satisfied." Thanks, Ronnie

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5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team. Enjoy working with everyone.

Cons

High incentives would be nice.

4.0
Apr 11, 2026
Recommend
CEO approval
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Pros

- Pay and benefits were above average - Off-site company meeting in Irving, TX was fun and fully reimbursed (flight and hotel) - Smaller, tight knit team for licensed calls

Cons

- Training for myself and one fellow new hire took 10 months to complete (most of it was spent in Underwriting vs. customer service). - Manager of customer service call center spoke unprofessionally and rudely in public (via company’s Teams) to myself and others, which she escalated and led to me resigning. - “Offline” work in between phone calls, as most call centers do not expect this from us - Rotating the licensed reps to be in the unlicensed queue (due to volume and not enough staff) more often than was initially promised caused a strain and burnout fast.

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