Bad Product to Sell and micromanagement - Local Market Specialist Porch Group Employee Review

2.0
Jun 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Great office and coworkers. Upper management is easy to talk to. Porch is trying to help homeowners make better home improvement decisions and disrupting the status quo. As a sales rep I was able to pass off my accounts to Account Managers. This way I never had to deal with the complaints, customer service issues or cancellations. I could sell the way I wanted and have them deal with the problems.

Cons

The product we are selling made me feel guilty because it is clearly not working. Most of the leads are coming from outside advertising. Micromanagement is the way it works here. Need to make sales on a daily basis or you will not last. The led to many questionable selling tactics and over promising. The pay is not on par with other tech companies. Cancellation rate is high among our customers.

Explore other reviews about Porch Group

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team. Enjoy working with everyone.

Cons

High incentives would be nice.

4.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Pay and benefits were above average - Off-site company meeting in Irving, TX was fun and fully reimbursed (flight and hotel) - Smaller, tight knit team for licensed calls

Cons

- Training for myself and one fellow new hire took 10 months to complete (most of it was spent in Underwriting vs. customer service). - Manager of customer service call center spoke unprofessionally and rudely in public (via company’s Teams) to myself and others, which she escalated and led to me resigning. - “Offline” work in between phone calls, as most call centers do not expect this from us - Rotating the licensed reps to be in the unlicensed queue (due to volume and not enough staff) more often than was initially promised caused a strain and burnout fast.

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