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Porch Group

Engaged Employer

Porch Group reviews

Mixed feelings all around - Anonymous employee Porch Group Employee Review

2.0
Jan 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexible PTO for full-time staff - Remote work - Good benefits package - There are some great people holding up some people that are not so great

Cons

- Company values are preached at every opportunity but not upheld by upper management/C-level - Often flailing management tactics by corp leadership - Very top-heavy “team building” that does not reach anyone below leadership - Very few and low pay increases, and no bonuses to anyone not in senior leadership. - Denying COL raise requests on one side and then giving $100k+ annual cash bonuses to those in senior leadership making triple what others make.

Explore other reviews about Porch Group

5.0
May 14, 2026
Sales
Recommend
CEO approval
Business Outlook

Pros

Great team. Enjoy working with everyone.

Cons

High incentives would be nice.

4.0
Apr 11, 2026
Licensed customer service agent
Recommend
CEO approval
Business Outlook

Pros

- Pay and benefits were above average - Off-site company meeting in Irving, TX was fun and fully reimbursed (flight and hotel) - Smaller, tight knit team for licensed calls

Cons

- Training for myself and one fellow new hire took 10 months to complete (most of it was spent in Underwriting vs. customer service). - Manager of customer service call center spoke unprofessionally and rudely in public (via company’s Teams) to myself and others, which she escalated and led to me resigning. - “Offline” work in between phone calls, as most call centers do not expect this from us - Rotating the licensed reps to be in the unlicensed queue (due to volume and not enough staff) more often than was initially promised caused a strain and burnout fast.

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