Needs some serious shake ups - Anonymous employee Post Office Employee Review

There’s some fantastic people working here. Most with have a great attitude and good work ethic. Here to make a difference. Opportunity to develop your skills is endless. It gets frustrating at times because projects take forever to materialise and we have too many processes that hold us back. The bonus scheme is fair and the benefits are decent for a public sector company. There’s some l shining stars across the business that are underpaid and under utilised because senior managers have their favourites. The teams in our service centre take a lot of flack but in truth they are such hard working people that hardly earn a dime in comparison. I’m particularly proud of our networks like Women in Finance and LGBT. We have some great advocates. Use them more. Change comes from within. You don’t need a team of project managers and fancy wall charts to lead culture change. The HR team (who I often observe) are an interesting bunch that are all over the place. There’s two or three really great people in that team that are really doing their best - they’re likeable, approachable and incredibly helpful. It’s a shame though as these individuals are often overshadowed by the by others who spend their days walking round and smoozing with key stakeholders and undermining all the hard work the rest of that team are doing. HR should be setting the tone and leading the way in change. This does not currently happen.