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Potbelly Sandwich Works

Is this your company?

Never again! - Assistant Manager Potbelly Sandwich Works Employee Review

1.0
Apr 22, 2012
Recommend
CEO approval
Business Outlook

Pros

- Had some really fun coworkers - Great live music during lunch - Shifts go by relatively quickly

Cons

- Raises are really low and very far in between (and bonuses were paltry) - Too much emphasis on making money/keeping labor ridiculously low - The company has gotten extremely cheap (for example, I miss the buttons they used to make; they now expect employees to make "bag tags" - draw on sandwich bags and pin them, uggghh!) - Too many outside hires for management - Frequent changes and too much paperwork - Minimum of 50 hrs/wk required for AMs and GMs (but they always ended up working more hours with no overtime) - Not enough feedback by General Manager or District Manager - Management training required to be done during off hours (including training classes) - Frequent transfers for Assistant Managers and above - Constant understaffing causes a lot of stress and difficult closes

Explore other reviews about Potbelly Sandwich Works

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good schedule and great coworkers

Cons

Pay could be better overall

4.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers Customers were usually kind

Cons

No real mobility It's a service job.

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