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Potbelly Sandwich Works

Is this your company?

It gets worse the higher you move up the ladder. - Shift Manager Potbelly Sandwich Works Employee Review

1.0
Oct 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to meet and socialize with people from all walks of life. Good starter job. Somewhat decent benefits.

Cons

Corporate is completely unaware of how their shops actually work. The company also exploits its salary managers by making them work well beyond the mandatory 45hrs/wk. No free food for associates, just a 50% discount. Grubhub and Doodash integration with backline is clunky and disorganized. I was working as a shift leader ridiculously long hours (sometimes I would have to work 15hr days!) due to the shortage of shop managers. I was so stressed out by the time I quit. I was at my breaking point. One of the worst jobs for managers in the service industry. I don’t see how the company will survive in the future with current business model.

Explore other reviews about Potbelly Sandwich Works

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good schedule and great coworkers

Cons

Pay could be better overall

4.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers Customers were usually kind

Cons

No real mobility It's a service job.

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