You are just a number,and are easily replaced its as simple as that! - Customer Service Representative Potpourri Group Employee Review

1.0
Mar 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, with Potpourri Group after being there for almost a year I have not one positive thing to say about this company.

Cons

Was hired under false pretenses. Was given promotions and then had them taken away because I had issues with the training that I didn't receive. I was promoted to a new position and was placed there without one day of training. When I expressed concern with this. Was told that after 90 days I would be made a full time permenant employee. That didn't happen to 5 months later. Everyone is cut throat,because no one has any accountability. The only ones to take the wrath of management are the phone reps. Team leaders refuse to take calls that have beyond escalated. When you ask for further help or instruction you are penalized for this,and u definitely are not given the help you need or requested. There is no follow thru on any managements part. You are forced to offer each customer an upsell that is a complete scam at best,and regardless of the situation if it is not offered you are threatened with your job. This is a predatory company,that uses fear tactics as a motivator. If you are looking for a good solid company with morals or standards this is not it!

Explore other reviews about Potpourri Group

5.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Working with friendly outgoing talented people makes you want to come to work each day. The hybrid schedule is an added bonus. The employee discount is a wonderful perk with so many catalogs to choose from!

Cons

There are no downsides! Even the onsite cafeteria is great!

2.0
Jul 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Meh, it was ok for an after college job

Cons

Lots of passive aggressive attitude

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