Company in Transition - Technical Support Specialist PowerSchool Group Employee Review

4.0
Jun 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits and highly trained staff. Management is focused on ensuring that employees are well-trained and are subject-matter experts in order to resolve customer issues quickly and accurately. Work-Life balance is easy to maintain.

Cons

Enjoyed working here until corporate business decision required mostly all US employees to relocate to new headquarters in California (Folsom). Hard to figure why they believed a $3/hour increase in salary would be an incentive to relocate to CA.

Explore other reviews about PowerSchool Group

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

This was a great experience for getting real work experience and meeting a ton of people in various areas.

Cons

There are no specific cons to name.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

There are literally no pros that I can provide

Cons

Was here less than 3 months and laid off due to reorganization, redundancy and lower than expected revenue in the first half of the year, even though I hit my Q2 quota. Literally laid off on the last day of Q2 when I brought in a large (over $75K) new sale that I won’t even see the commission on. Worst company and employee experience ever. Changed my account base and account quota twice during the quarter. They overcharge their customers with their yearly “uplift” without any added benefit or value to their services. They are a complete mess and it’s no wonder why their customers are leaving and cancelling their renewals. They have lost all trust in PS. They should be called POS. Their customer/tech support is awful and will take weeks if not months to resolve a customer issue. SLT just says “work harder, build a fake pipeline so that Severin or Bain will think we are doing great!” Ugh. Gross. 20/10 do not recommend.

3
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