Mostly Good - Customer Support Specialist PowerSchool Group Employee Review

This was a great experience for getting real work experience and meeting a ton of people in various areas.

There are no specific cons to name.

There are literally no pros that I can provide

Was here less than 3 months and laid off due to reorganization, redundancy and lower than expected revenue in the first half of the year, even though I hit my Q2 quota. Literally laid off on the last day of Q2 when I brought in a large (over $75K) new sale that I won’t even see the commission on. Worst company and employee experience ever. Changed my account base and account quota twice during the quarter. They overcharge their customers with their yearly “uplift” without any added benefit or value to their services. They are a complete mess and it’s no wonder why their customers are leaving and cancelling their renewals. They have lost all trust in PS. They should be called POS. Their customer/tech support is awful and will take weeks if not months to resolve a customer issue. SLT just says “work harder, build a fake pipeline so that Severin or Bain will think we are doing great!” Ugh. Gross. 20/10 do not recommend.