Pros
The immediate teammates and leads are very nice and helpful, and it feels like we're contributing to the K12 space and helping the education system. Also the pay isn't horrible, it's comparable with some jobs in the area.
Cons
In the last 5 years, it's gone from 100% US / CAN based dev and QA engineers to maybe 20% US / CAN and 80% India (just guessing, it's never publicized). It's not a problem outsourcing extra talent if we're growing, but that's not the case here. This is random firings of employees that have been with the company 5 - 15+ years just to meet the quota of budget cuts, and then filling the positions with offshore. For instance, 4 - 5 months ago they fired 30 - 40 from R&D, and last year filled close to that many positions offshore. Basically being phased out. Essentially this creates a culture of everyone rating projects with story-points (to track how much we're contributing) higher than the actual effort so management doesn't target them, and at the same time people are less helpful with others because they're scrambling to not be fired. It's toxic. There are layoffs 2 or 3 times a year. If you get a job here from the states / Canada, view it as a temp position as a stop gap until you find someplace that actually cares.