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Practising Law Institute

Engaged Employer

Great company but avoid the sales divisi - Anonymous employee Practising Law Institute Employee Review

2.0
Feb 28, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The quality of the products and services that the company offers to the legal community are unparalleled - clearly the best in the industry. Those in charge are, for the most part, very committed to putting out a superior product and it shows. Generally nice people throughout. New leadership at the top seems to want to steer the company in a direction that brings fresh ideas to the table. That would be welcomed.

Cons

The mindset and ethos of the sales management team is akin to the play Glengarry Glen Ross. No belief in positive reinforcement or praise; instead they opt for the outdated model of tearing you down as a way of building you back up. Sadly, it’s an unevolved sales mentality at play here. Oddly, they pay lip service to the solution selling and Challenger Sale models but nothing can be farther from the truth. It’s all about micromanaging folks. Relentless oversight of salespeople’s daily calls and activities vs. the quality of either. At the top, the leader of sales is condescending, brusque and dismissive. No one's opinion really matters other than that person's. And those who report to that leader they simply tow the line and pass that way of thinking downstream. A very one-dimensional mentality at play here. As a salesperson this is not a place you will be mentored or developed. Even in interviewing process, they don't see value in people with a legal background; opting instead for hiring unseasoned salespeople who they hope to mold to their outdated vision of how a vibrant sales organization needs to operate in 2016. To anyone interviewing here for a sales position I would, without reservation, look elsewhere until those in sales leadership move on. This is not an example of how world-class sales organizations develop and promote talent.

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Practising Law Institute Response
10y
We recognize that not every employee at PLI is going to have the positive, rewarding experience that we intend to provide, despite our best efforts. We also respect those having different perspectives about the work environment. Because of that we regularly provide opportunities for staff to give input, as the reviewer referenced. With regard to the Sales area in particular it is worth sharing a few facts. Simply put, our objective is for the Sales staff to be successful and to feel part of a supportive team in meeting goals. To that end, an emphasis is placed on recurrent training, guidance, education on PLI’s products, and collaboration among the members of the department. When it comes to Sales candidates, we value a wide range of backgrounds and experience, and the current makeup of the Sales group reflects that approach. In the last year we have hired many capable individuals with both varied experience and backgrounds in different industries. We have also welcomed several employees with law degrees and legal backgrounds to the team. We look for enthusiasm, professionalism, demonstrated skills, and a genuine interest in the mission of PLI which has supported the legal community for over eight decades. As the reviewer indicated, we are proud of the high quality of PLI’s programs and services produced by our talented staff, and frequently incorporate staff suggestions to improve products. So we invite readers on this site to check out our open job opportunities and make your own decisions about what it might mean to be a part of our organization. Best Regards, Joan D. Sternberg VP, Human Resources

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Cons

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Practising Law Institute Response
23h
Thank you for taking the time to provide this positive feedback!
5.0
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