A job for the younger generation - Customer Service Representative Pratt Industries Employee Review

2.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Everyone smiles and are nice while in your presence.

Cons

There are no benefits to working for this company. You are only given 5 days vacation and they offer medical insurance with EXTREMELY high deductibles making it almost impossible to go to the the doctor without owing thousands. They have a point system where as you are only given 8 points that don't fall off until a year later. If you miss a day you are pointed unless you want to use one of your vacation days to cover it. If you clock in a second later than your scheduled shift you are pointed a half a point. The job description claims that they will ask you to stay over, which is true, and you MAY work SOME Saturdays which is false. Working 4 to 5 Saturdays in a row with possibly 1 off and then back to 2 to 3 Saturdays in a row is not some. Not to mention that this is considered overtime and scheduled with a day or two notice. So of you don't show due to prior engagements/plans you are pointed. This job is for the younger generation without families at home who can work 340+ days a year with no obligations. There is no work-life balance at this company. You simply work your butt off. It would be nice for the company to show that they care about their employees not just there priduct.

Explore other reviews about Pratt Industries

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience for tax dept

Cons

It has a really small team

4.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Job security is good and they are flexible with remote work, but it is location dependent and up to the manager. Almost all of the people I work with are really great.

Cons

The health insurance sucks. Super high deductibles. Standard yearly raises are only 3% which doesn’t track with inflation. It’s like getting a pay decrease every year. There is very little chance of growth, so you tend to get stuck with no place to go. It’s my opinion that the billionaire owner is out of touch with what regular people need to survive and thrive.

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