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      Premera Blue Cross

      Engaged Employer

      Premera Blue Cross reviews

      Pay People What They Are Worth. Pay for Performance is hogwash. - Senior Customer Service Representative Premera Blue Cross Employee Review

      1.0
      Jan 23, 2017
      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Snohomish county location. Free parking cafe on site. Nice walking trails during lunch.long working relationship with staff.

      Cons

      They are currently hiring new customer service representatives at more than $3.00 an hour from where I am currently being paid. I have been with this company for almost 16 years. They say they are trying to attract new talent, but what about the talent they already have? I find it unacceptable they won't take the time to review their current talent. I have been rated a 4 by my Team Leads in all my years. Do they not value my talent? Really frustrated with this current inadequacy. Rumor has it, leave and come back then negotiate your wage. So miffed. What would your members find value you? An experienced person feeling taken care of or a newer employee who spends too much time trying to figure it out?

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      Premera Blue Cross Response
      9y
      We'd like to encourage you to speak with both your Leader and Human Resources about these concerns. When changes in the marketplace occur, our Leaders partner with Human Resources to ensure alignment of equity for both incoming new talent and existing teams. Thank you for your contributions and commitment and we hope you will reach out to us soon.

      Explore other reviews about Premera Blue Cross

      5.0
      Jun 18, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefit package can't be beat

      Cons

      Requiring workers to come into office

      1.0
      Jun 2, 2026
      Personal health support clinician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote job Good pay Decent Benefits

      Cons

      Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

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      Premera Blue Cross reviewsPremera Blue Cross Senior Customer Service Representative reviewsPremera Blue Cross review