Dysfunctional IT Leadership - Anonymous employee Premera Blue Cross Employee Review

Health insurance coverage is bad compared to other large employers. They have cafeterias with some good options but it's not cheap. Nothing is free, including the coffee. IT management doesn't seem to know what they are doing. Basic requests take months and they don't have a service catalog. There is a lot of talk of change but when it's time do the hard work people make excuses and blame others. I have been with the company about 2 years and while some things have improved, it has been marginal. Expectations are not made clear, instead they ask for something that takes weeks to put together and they simply say "That is not what I want, do something else".