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      Premera Blue Cross

      Engaged Employer

      Premera Blue Cross reviews

      Would be great except for corporate greed - Customer Service Representative Premera Blue Cross Employee Review

      3.0
      Aug 19, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits from day one (fantastic vision, medical HSA), great pay after promotion out of entry (1-3 years, depending), reasonable FMLA accommodations, ability to work from home full time in some departments, welcoming environment to LGTBQIA+ & nursing mothers, freedom of creative expression within reason (hygiene, etc.), regular merit-based pay raises were higher than expected.

      Cons

      Training went from 13 weeks to 6 weeks (not enough time for complicated insurance information), promoted the cutthroat over the compassionate, excessive and unproductive meetings, unreasonable demands of new trainees, increased workload without increased help, management has poor communication with one another & the representatives, excessive micromanagement, inflexible work/life balance, bottom line more important than people.

      avatar
      Premera Blue Cross Response
      7y
      Thank you for taking the time to share your experience at Premera. I’m happy to hear that you found value in our benefits and culture. We will continue to make improvements as we focus on creating the best experience for our employees and customers.

      Explore other reviews about Premera Blue Cross

      5.0
      Jun 18, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefit package can't be beat

      Cons

      Requiring workers to come into office

      1.0
      Jun 2, 2026
      Personal health support clinician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote job Good pay Decent Benefits

      Cons

      Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

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