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      Premera Blue Cross

      Engaged Employer

      Premera Blue Cross reviews

      Customer Service Rep - Customer Service Representative Premera Blue Cross Employee Review

      4.0
      Apr 23, 2014
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good opportunity for growth and movement within the company. The company has excellent benefits and health program incentives. It also has a focus on community service.

      Cons

      Stressful jobs with at times, unrealistic goals and expectations. The company often hires management outside of the company or promotes from different departments which makes it difficult for them to understand a customer service reps job.

      Explore other reviews about Premera Blue Cross

      5.0
      Jun 18, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefit package can't be beat

      Cons

      Requiring workers to come into office

      1.0
      Jun 2, 2026
      Personal health support clinician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote job Good pay Decent Benefits

      Cons

      Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

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